Shipping, Delivery and Returns Policy
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Shipping
Nationwide Shipping for Dried Products:
We are thrilled to offer nationwide shipping for our range of dried mushroom products. No matter where you are in the United States, you can enjoy the rich flavors of our carefully dried mushrooms, delivered directly to your doorstep. This service ensures that all of our customers have access to our premium products, regardless of their location.
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Local Delivery for Fresh Mushrooms:
For our customers within the Metro Detroit area, we are proud to provide a local delivery service for our fresh mushrooms. This service is designed to ensure that you receive our mushrooms at their peak of freshness and quality. We go the extra mile to bring the finest, farm-fresh mushrooms right to your door, maintaining the exceptional taste and nutritional value our customers have come to expect. -
Local Delivery
Within a 30-mile Radius:
We are delighted to offer free local delivery within a 30-mile radius of our location. To ensure a smooth delivery process, please verify your address after placing your order. For swift and secure delivery, we kindly ask you to place a cooler on your porch. We will carefully place your fresh mushrooms in the cooler upon arrival, maintaining their freshness and quality.
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Delivery Over a 30-mile Radius - $4.90 Charge:
For our valued customers residing in the Novi, Northville, Ann Arbor, and West Bloomfield areas, we are pleased to extend free delivery on orders over $60. This is a great opportunity to collaborate with friends and family to combine your orders, maximizing the benefits of our produce. Upon meeting the order threshold, your delivery fee will be refunded, ensuring that you and your loved ones can enjoy our premium mushrooms with added convenience and value.
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Return Policy - Fresh Produce:
Due to hygiene and safety standards, we are unable to accept returns on our fresh mushroom products. We kindly ask our customers to ensure consumption of these fresh mushrooms within a week of purchase to enjoy them at their best. We appreciate your understanding and trust in our commitment to quality and food safety. For any concerns or questions regarding your order, please do not hesitate to contact us.
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Return policy - Dried Products:
At Moshruum's, we stand by our happiness guarantee for all dried mushroom products. If you're not satisfied with your purchase for any reason, please reach out to us at mushrooms@moshruums.com . We accept returns of unused and unopened products for a refund. Our goal is to ensure that you are completely happy with your Moshruum experience, and we are here to support you in any way we can.