Frequently Asked Questions

What is Moshruum's?

Moshruum's is an urban mushroom farm passionately cultivated by its owners, Ross & Peichi, since 2023. The unique play on letters in our name reflects our innovative approach to mushroom farming. At Moshruum's, we are dedicated to producing a variety of high-quality, fresh mushrooms, using sustainable and environmentally friendly practices. Our mission is to bring the freshest and most flavorful mushrooms to your table, fostering a closer connection between nature and our urban community.

Where are we located?

Moshruum's is nestled in the northeast of the Metro Detroit area, specifically in Fraser, Michigan. We're proudly surrounded by vibrant communities including Sterling Heights, St. Clair Shores, Clinton Township, and Troy. Our unique location allows us to serve not just our immediate neighbors but also mushroom enthusiasts across the Metro Detroit region. Visit us to explore our urban farm and discover the freshest mushrooms grown with love and care.

How can I purchase your mushrooms?

Purchasing our mushrooms is easy and convenient through our website, just a click away! We are committed to providing the freshest mushrooms exclusively to the Metro Detroit area to ensure quality and taste.

For our customers outside this area or those looking for a longer shelf life option, we offer a range of dried mushroom products. These dried mushrooms can be shipped anywhere within the United States, allowing you to enjoy the flavor and health benefits of our mushrooms no matter where you are. Visit our website to browse our selection and place your order today.

Where are the shipping and delivery options available?

For our customers across the United States, we are pleased to offer nationwide shipping for our dried mushroom products. This allows you to enjoy the rich flavors of our meticulously dried mushrooms regardless of your location.

For our fresh mushroom enthusiasts in the Metro Detroit area, we provide a local delivery service to ensure the highest quality and freshness upon arrival. For more detailed information on local delivery options, areas covered, and how to place an order for fresh mushrooms, please visit our "Shipping & Returns" section on our website. Here, you'll find everything you need to know about how we can get our fresh and dried mushrooms directly to your door.

How do I store mushrooms to keep them fresh?

To ensure that you enjoy the best taste and texture from our mushrooms, we recommend storing them in a paper bag in the refrigerator. This method is ideal for maintaining freshness as it allows for good airflow while reducing excess moisture, which can lead to premature spoilage. For optimal results, consume the mushrooms within a week of receiving them.

If you receive your mushrooms in our premium box, an additional tip for preserving their freshness is to place a piece of paper towel inside the box. This will help absorb any extra moisture, further extending the life of your mushrooms and keeping them in prime condition for as long as possible.

What is the shelf life of fresh mushrooms?

The shelf life of our fresh mushrooms can vary depending on the type, but as a general guideline, we recommend enjoying them within a week of receipt to experience their best taste and texture.
It’s important to note that some varieties, such as our Pink and Golden Oysters, naturally have a shorter shelf life. If you find these particular mushrooms in your box, we suggest savoring them within a few days to ensure you enjoy them at their peak quality.

Do you participate in farmers' markets?

Yes, we are thrilled to continue our participation in the vibrant farmers' market community! From June to September, you can find Moshruum’s at several wonderful locations:

- Thursdays 3-8 PM at Dodge Park Thursdays at Dodge Park, Sterling Heights, Michigan.
- Every 2nd Saturday 9AM-2PM at JFK Knights of Columbus, Clinton Township, Michigan.
- Every 2nd Sunday 9AM-1PM at the Sunday Summer Park Market, Clawson City Park, Clawson, Michigan.
- Every 4th Sunday 8AM-2PM at St. Clair Shores Farmers Market at Blossom Heath Park, St, Clair Shores, Michigan.

These markets provide a fantastic opportunity for us to showcase our fresh mushrooms, engage with our customers, and contribute to the local food scene.

For this 2024 season, we are busy planning additional participation in various farmers' markets and will keep you updated. Make sure to follow our website and social media channels for the latest information on where to find us during the market season. We’re excited to see you there and to share the delight of fresh, locally-grown mushrooms with you!

Where else can I purchase Moshruum's products?

Apart from our website, we're excited to offer our dried mushroom products at the Conservatory Apothecary located in Clinton Township, Michigan. This local partnership allows us to connect with the community and provide our products in a convenient, accessible location.

For those who prefer shopping online, we've expanded our presence to include an Instagram Shop, a Facebook Shop, and the Shop app, ensuring you can easily browse and purchase our products from the comfort of your home.

Additionally, we cherish the opportunity to meet our customers face-to-face and sell our fresh mushrooms directly at various pop-up events throughout the year. Keep an eye on our social media channels for announcements and schedules of these special occasions.

During the warmer months, we are also proud participants in local farmers' markets. We are currently finalizing our schedule for the 2024 season and will share updates soon. These markets are a fantastic way to experience our freshest offerings and engage with the vibrant local food community.

Stay connected with us through our website and social media for the latest information on where and how to purchase Moshruum's products. We look forward to serving you in various ways and places!

What's the return policy?

Fresh Produce:
Due to hygiene and safety standards, we are unable to accept returns on our fresh mushroom products. We kindly ask our customers to ensure consumption of these fresh mushrooms within a week of purchase to enjoy them at their best. Your understanding and cooperation in maintaining the highest standards of food safety are greatly appreciated.

Dried Products:
At Moshruum, your satisfaction is our top priority, which is why we offer a happiness guarantee on all dried mushroom products. If, for any reason, you are not completely satisfied with your purchase, please do not hesitate to contact us at mushrooms@moshruums.com. We are happy to accept returns of unused and unopened products for a refund. For more detailed information regarding returns, including the process and policies, please refer to the “Shipping & Returns” section on our website.

We are here to ensure that your experience with Moshruum's is nothing short of excellent, and we welcome any questions or feedback regarding our products and policies.

Are your mushrooms organic?

Yes, we take pride in growing our mushrooms using organic substrates, which include oak pallet, organic & non-GMO soy hulls, and organic wheat bran, ensuring that our products are not only delicious but also sustainably and responsibly cultivated. Our commitment to organic farming practices means we avoid the use of synthetic fertilizers and pesticides, focusing instead on natural processes that support the health of our mushrooms and the environment. This approach helps us produce mushrooms of the highest quality, with the care and attention to detail that you can taste in every bite. At Moshruum's, we are dedicated to providing our customers with the finest organic mushrooms, rich in flavor and packed with nutrients.

How can I contact Moshruum's for more information?

We welcome your inquiries and feedback with open arms! For any questions or further information, please don't hesitate to reach out to us. You can easily contact us through the “Contact Us” page on our website or by sending an email directly to mushrooms@moshruums.com. Our team is dedicated to providing you with the assistance you need and will do our best to respond promptly and helpfully. We look forward to hearing from you and assisting you in any way we can.

How can I keep updated with Moshruum’s latest news and products?

While we are in the process of launching a newsletter to keep you directly informed of all our latest news, developments, and product launches, you can stay connected with us through our active social media channels. Instagram and Facebook are our primary platforms, where we share updates, insights, and engaging content about our mushrooms and farm activities. Additionally, for more dynamic and entertaining content, follow us on TikTok and Threads. These platforms offer a closer look into the world of Moshruum, including behind-the-scenes glimpses, tips on mushroom care, and much more. Stay tuned for the launch of our newsletter for even more in-depth information and exclusive updates!